Feedback

Using the form on the right, you can make a comment, give a suggestion, or ask a question about Lewis Library's services. A librarian will post a response by the next working day, and both posts will appear on this page.

Comments from 2014 See previous years

1 The internet is really slow this afternoon and these periodic episodes of anemic internet have happened a lot recently. I usually study on the 4th floor and I depend on the internet for my studying. Can anything be done about it? Thanks. eew0059@live.unthsc.edu
Comment from Elliot on Feb 25 2014


Hi.  Thank you for letting us know about the slow Internet connection on the top floor.  We will get in touch with the campus IT office immediately and let them know about the problem.  We will take whatever steps they recommend, including possibly upgrading hardware, to try to fix the problem.  Also, you should feel free to check with the IT Help Desk if you at all suspect that your device(s) may be having troubles on its own.  

Again, thanks for submitting your comment.  We do rely on your input to let us know how we are doing and what we can improve!

Dan Burgard
Library Director

Answered by Daniel E. Burgard, Library Director

2 Fix the internet
Comment from Anonymous on Feb 25 2014


 We are always working on the wired and wireless Internet connections and appreciate any feedback you can give on the network in our building.  If you have any specific examples or suggestions of how we can improve the computing experience in the Library, please let us know.

Dan Burgard
Library Director

Answered by Daniel E. Burgard, Library Director

3 After finding a paper on pubmed, there is an option to "Find Full Text at UNTHSC". Clicking on that green button brings you back to UNTHSC's website to find the article. There is currently an option to export the citation to html or text files but the "AMA" style is not available. The only way to automatically generate these citations is to export the paper to refworks, which is fine but it adds an extra unnecessary step. Is it possible to add AMA to the citation generator?
Comment from Jon on Feb 12 2014


Update as of Friday, February 14 - The AMA citation style has been added as an option on the "Find Full Text" page.  Please check it to see if it meets your needs and let us know what you think.  Thanks again for asking about this.  Comments such as yours are a great help in our effort to make forward progress in meeting student needs.

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Thanks for submitting your question.  We will investigate the issue and post an answer back in this space soon.  In the meantime, if you need assistance with citation formatting, you can get in touch with one of our instruction librarians.  Here is their contact information:

  • Jack Boettcher, Instruction Librarian - LIB-222F, 817-735-2388, jack.boettcher@unthsc.edu
  • Michele Whitehead, Instruction Librarian - LIB-222E, 817-735-2590, michele.whitehead@unthsc.edu
Please check back here for an answer on the automated AMA citation issue.


Answered by Daniel E. Burgard, Library Director

4 Is there anyway we can fix the situation of the two offices located on the 4th floor. There are always people in the offices either talking loudly on the phone or with other colleagues and the sound travels throughout the 4th floor especially into the study rooms on the other side. It just seems to defeat the purpose of a designated quiet area to study when employee/faculty are being that loud. In a normal situation it would not be but because of the quiet nature of the 4th floor the chattering is just infinitely exasperated.
Comment from Frustrated Med Student on Jan 08 2014


Sorry about the noise on the 4th floor and you are correct that we have a space usage mismatch at the moment.  We will work with the employees to ensure they are as quiet as possible.  We will also investigate other physical sound proofing options.  

Thanks for reporting this issue.  We do rely on such feedback to make sure the library is meeting your needs.

Dan Burgard
Library Director

Answered by ,

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